Summary
Co creating future jobs that bridge the gap between emerging talent and transforming enterprises
Sponors’s Dark Matter Labs & Future now & Innovation RCA Finalist
Year 2022
My Role Service Designer
Supervisor Nicolás Rebolledo- Bustamante
Skills & Activities Service Design, User Research & Interviews, Trend META Mapping, Participatory Design, Prototyping, Extreme future mapping!! Community Building, Stakeholder Collaboration
Mission
The Shift Happens platform was born from the desire to co create future job roles that align with the evolving needs of both emerging talent and transforming businesses. The platform aims to bridge the gap between these two sides by removing outdated recruitment processes and addressing the systemic biases that have hindered fairness and transparency. The core goal is to empower talent to craft their careers in collaboration with industry leaders, fostering a human-centered, value driven, and inclusive approach to recruitment
The project focused on creating a space where companies could collaborate with emerging talent to define roles that better serve the future workforce. With a focus on transparency, equity, and a participatory design process, Shift Happens ensures that both companies and candidates can openly define and find roles that match emerging skills, mindsets, and values
Numbers
Platform supports 2 core groups future talent & hiring managers of transforming SMEs
Over 30 interviews conducted to gather insights for prototype development
Soft launch received positive feedback, with users eager to join the community and continue iterating the platform
How it Works
Shift Happens is a dual sided platform, providing a space for emerging talent and companies to collaborate in crafting the future of work. On the talent side, users can join a community to co create job roles that match their vision and skills, while companies benefit from access to a network of cutting edge talent and real time job specifications sourced from industry practitioners
As a Talent, users can
Engage in co creating job stories and shaping their next career path
Collaborate with industry experts to define new job roles
Be hired into roles that align with their values and skillset
As an Organisation, companies can
Access real time, crowd sourced job specs curated by industry experts
Find top talent with the latest skills, aligned with business needs
Build a future-proof workforce that is agile and ready for transformation
Impact
Shift Happens directly impacts both emerging talent, helping them align their skills with purposeful work, and SMEs undergoing transformations that need to identify and recruit the right talent. By fostering transparency, collaboration, and equity, Shift Happens aims to redefine the recruitment process and bring human values back into the workforce
My Reflection
The most significant challenge in the project was pinpointing the heart of the problem within the recruitment industry. The biases, the lack of alignment between job roles & societal expectations, as well as the outdated frameworks hinder growth and innovation. Through active participation and collaboration, Shift Happens seeks to break these barriers and create a more inclusive, dynamic, and human centered recruitment ecosystem that benefits both individuals and businesses in the long term
Credits
Sanjay Kahana (Now Partners), Gurden Batrua (Dark Matter Labs) lastly Shift Happens co-founders Shirley Chen and Wei Huang