Summary
Co creating future jobs that bridge the gap between emerging talent and transforming enterprises

Sponors’s Dark Matter Labs & Future now & Innovation RCA Finalist

Year 2022

My Role Service Designer

Supervisor Nicolás Rebolledo- Bustamante

Skills & Activities Service Design, User Research & Interviews, Trend META Mapping, Participatory Design, Prototyping, Extreme future mapping!! Community Building, Stakeholder Collaboration

Mission

The Shift Happens platform was born from the desire to co create future job roles that align with the evolving needs of both emerging talent and transforming businesses. The platform aims to bridge the gap between these two sides by removing outdated recruitment processes and addressing the systemic biases that have hindered fairness and transparency. The core goal is to empower talent to craft their careers in collaboration with industry leaders, fostering a human-centered, value driven, and inclusive approach to recruitment

The project focused on creating a space where companies could collaborate with emerging talent to define roles that better serve the future workforce. With a focus on transparency, equity, and a participatory design process, Shift Happens ensures that both companies and candidates can openly define and find roles that match emerging skills, mindsets, and values

Numbers

  • Platform supports 2 core groups future talent & hiring managers of transforming SMEs

  • Over 30 interviews conducted to gather insights for prototype development

  • Soft launch received positive feedback, with users eager to join the community and continue iterating the platform

How it Works

Shift Happens is a dual sided platform, providing a space for emerging talent and companies to collaborate in crafting the future of work. On the talent side, users can join a community to co create job roles that match their vision and skills, while companies benefit from access to a network of cutting edge talent and real time job specifications sourced from industry practitioners

As a Talent, users can

  • Engage in co creating job stories and shaping their next career path

  • Collaborate with industry experts to define new job roles

  • Be hired into roles that align with their values and skillset

As an Organisation, companies can

  • Access real time, crowd sourced job specs curated by industry experts

  • Find top talent with the latest skills, aligned with business needs

  • Build a future-proof workforce that is agile and ready for transformation

Impact

Shift Happens directly impacts both emerging talent, helping them align their skills with purposeful work, and SMEs undergoing transformations that need to identify and recruit the right talent. By fostering transparency, collaboration, and equity, Shift Happens aims to redefine the recruitment process and bring human values back into the workforce

My Reflection

The most significant challenge in the project was pinpointing the heart of the problem within the recruitment industry. The biases, the lack of alignment between job roles & societal expectations, as well as the outdated frameworks hinder growth and innovation. Through active participation and collaboration, Shift Happens seeks to break these barriers and create a more inclusive, dynamic, and human centered recruitment ecosystem that benefits both individuals and businesses in the long term

Credits


Sanjay Kahana (Now Partners), Gurden Batrua (Dark Matter Labs) lastly Shift Happens co-founders Shirley Chen and Wei Huang